United Kingdom

Use the service directory on the Be My Eyes app to connect to BT Guides. They’ll help you with any technical issues you might be experiencing with your BT Mobile service, and answer any billing or account queries you might have. Connect using your smartphone, tablet, or using your Ray-Ban Meta smart glasses.

English

BT Mobile

Our customer service team is here to help with any questions you might have on BT Mobile billing or technical issues.

BT Privacy Policy

It seems like you are trying to access a page that your account doesn’t have permission to access.

If you have access to multiple accounts, please log out and log in with a different account. If the issue persists, feel free to get in touch with us.

This is because:

Oops, you don't have permission to go here

We can't seem to find the page you're looking for. The link you followed may be broken, or the page may have been removed.

This page isn't available

We track these errors automatically, but if the problem persists feel free to contact us. In the meantime, try refreshing.

Looks like something went wrong!

We are having trouble connecting to the Be My Eyes server. Please try again later. If you are using a VPN connection, a work network, or a proxy server, please try again using a different network.

Network error

Get started

Enter your email address, and we'll send you a link to reset your password.

We've just emailed you. Check out your inbox to reset your password.

Reset link is on the way

Forgot password

Sign in with email

Please try again to click the link in the email to finish creating your account.

It seems like the confirmation link was not yet activated

We sent a verification email to {email}. Please tap the link inside that email to continue.

An email with confirmation link is on the way. Please check your email account.

Email sent

Verify your email

Show password as plain text. Warning: this will display your password on the screen.

By clicking 'I agree', I agree to everything above and accept the Terms of Service and Privacy Policy.

Be My Eyes Screen Sharing

Connect with us

Join as a blind or low vision user in order to make calls to this group, or as a sighted user to answer calls to this group.

Join as a blind or low vision user in order to make calls to this group, or as a sighted user to answer calls to this group.

To join a group you have to open this link on the device where Be My Eyes is installed.

You can download the app on the App Store or on Google Play. Make sure you have the latest update installed.

The link to the Be My Eyes group has expired.

Please download the Be My Eyes app on the App Store or on Google Play to join another group.

The link has expired. Please download the app.

You have been invited to join a Be My Eyes Group

Invitation to join {organizationName} on Be My Eyes

Invitation to join my group on Be My Eyes

Get accessible support by downloading the free {link}.

Available on the Be My Eyes app

Contact {organizationName} with Be My Eyes. {organizationSummary}

{organizationName} logo with Be My Eyes logo

{organizationName} on Be My Eyes

Please update your app to Use Be My Eyes hands-free with Ray-Ban Meta Glasses.

Update your app to use Be My Eyes on Ray-Ban Meta Smart Glasses

Do you manage this company or organisation? Contact us to claim and complete this profile.

Claim this profile

You are viewing the list for {countryName}

Select a country to get the list for that location

Service Directory

Image description

A Be My Eyes user shared a chat with Be My AI

A Be My Eyes user shared an image description by Be My AI

Shared chat

Didn’t find your company or organization in Service Directory? View our product information to know more.