Amtrak

Amtrak is committed to fulfilling its mission of connecting people and places with safe, reliable, and welcoming rail service. With millions of passengers traveling the Northeast Corridor each year, Amtrak plays a vital role in the daily lives of commuters, business travelers, and tourists alike. Our network spans major cities across the country offering high-speed and regional service that prioritizes convenience, comfort, and accessibility.

As a national transportation provider, Amtrak strives to ensure every journey is accessible and enjoyable. If you have questions about station or onboard accessibility features, or if you need assistance related to a disability, our customer care team is here to help. For more station information or to book tickets, please contact Amtrak Customer Service at 1-800-USA-Rail. In the event of an emergency at an Amtrak station or on board a train, please contact 911 then Amtrak Police Dept. at 800-331-0008 or via text 27311.

Please note: Live Visual Interpretation service is currently available only at the following stations:

• Washington, DC (WAS)
• Baltimore, MD (BAL)
• BWI Marshall Airport, MD (BWI)
• Wilmington, DE (WIL)
• Philadelphia, PA (PHL)
• Newark, NJ – Penn Station (NWK)
• Metropark, NJ (MET)
• Moynihan Train Hall – NY Penn Station (NYP)
• Stamford, CT (STM)
• New Haven, CT (NHV)
• Providence, RI (PVD)
• Route 128, MA (RTE)
• Boston, MA – Back Bay Station (BBY)
• Boston, MA – South Station (BOS)
• Richmond, VA – Staples Mill Road Station (RVR)
• Alexandria, VA (ALX)